How lazy are these people?!? This newly open hotel is set in a perfect place on a beautiful stretch of pristine beach. We went there for Christmas time 2022 and had a great holiday. Hotel guests not using tongs on certain items kids unsupervised putting their dirty little mitts on everything. Hotel Riu Palace Santa Maria, Santa Maria: See 1,280 traveller reviews, 2,159 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. Check in was quick and easy, we were given a drink on arrival and luggage was taken to our room for us. They are fighting all day. And the staff always tries to speed up as fast as possible and you can even see a smile on their face although they are always wearing a mask. We filled in tui questionnaire and have emailed them but no reply. And on my eyes there was accident with old lady. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. We remain with warm regards, Hotel Riu Palace Santa Maria Online Reputation Manager, The palace on sal lived up to all expectations. View Hotel 2,520 reviews 0.3 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive Smartline Crioula Hotel View Hotel 2,281 reviews 0.5 miles from Hotel Riu Palace Santa Maria Free parking Pool All Inclusive 2022 Hotel Riu Funana View Hotel 2,718 reviews 0.5 miles from Hotel Riu Palace Santa Maria Visit hotel website All Inclusive 2022 We are sorry to hear about the unfortunate accident you witnessed on the beach. Due to covid, many of the restaurants and pools were closed. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Are any cleaning services offered at Hotel Riu Palace Santa Maria? Overall a good vacation with some minor problems. Wifi is a very good improvement, lovely people working and serving, I had the pleasure to be welcomed by former RIU employees which made, Dear Gilles, Your review and rating of our hotel means a lot to us, and we thank you for taking the time to share your experience at the all new Hotel Riu Palace Santa Maria. Such a shame but just seems really under-staffed and under-trained. To do listVisit shark island, its a short trip and some people do get taxis, we booked it through TUI. Hotel Riu Palace Santa Maria, Santa Maria: 1,310 Hotel Reviews, 2,186 traveller photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. Hotel Riu Palace Santa Maria, placeret som nr. The staff speaks multiple languages, including English, Spanish, and Portuguese. Room types may vary. For specific enquiries, we recommend calling ahead to confirm. The beach was beautiful, saw the odd dog but no poo. Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4,5/5 von Reisenden bewertet. Please see our partners for more details. ** one thing I would say is that the rooms could do with two pillows per person as they are quite thin. We constantly meet people in public places, and viruses are easily spread among them. Hotel Riu Palace Santa Maria, Santa Maria: Bekijk 1.316 beoordelingen, 2.198 foto's en aanbiedingen voor Hotel Riu Palace Santa Maria, gewaardeerd als nr.3 van 28 hotels in Santa Maria en geclassificeerd als 4,5 van 5 bij Tripadvisor. a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. I would recommend this hotel.Couldnt fault it.Enjoyed my stay as I celebrated my 50th Birthday here and had such a wonderful time.Thanks to all the staff. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 311 recensioner, 2 198 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Reserva Hotel Riu Palace Santa Maria, Santa Mara en Tripadvisor: 1.308 opiniones y 2.186 fotos de viajeros sobre el Hotel Riu Palace Santa Maria, clasificado en el puesto n.3 de 28 hoteles en Santa Mara. Beach is wide, ocean is beautiful, warm enough to swim in April-May but you probably wont go more than once a day. Please see our partners for more details. On the flip side Hotel guests not using tongs on certain items kids unsupervised putting their dirty little mitts on everything. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. My partner is Vegan and had no issues. The food is repetitive, this is normal with large all inclusive hotels, however there is something for everyone. Despite the fact that only the main restaurant was open we were not disappointed by the choice and quality of the food, that aslo goes for the Cappuccino Coffee Bar and the Daiquiri Cocktail Bar. Tripadvisor performs checks on reviews. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. Due to covid, many of the restaurants and pools were closed. Beach is wide, ocean is beautiful, warm enough to swim in April-May but you probably wont go more than once a day. Food is fantastic, I can only compare with a few Carribean resorts: there is so much to choose from that you may not even try the entire variaty during your stay. Our king bed was two pushed together but it was absolutely fine. See 1,309 traveller reviews, 2,186 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. On the flip side Also I have to admit that food is not really that tasty, there is lack of choice for people that are, Dear agnieszkapG4438WU, Thank you for your review following your recent stay with us. The facilities at this hotel is 1st rate.we stayed for 11 night's in November and we need a lot more to really appreciate this place. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. Also entertainment is non existent- shame as the evenings could be great if there was something put on. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 316 reiseanmeldelser, 2 198 bilder og gode tilbud for Hotel Riu Palace Santa Maria, vurdert som nr. Overall the accommodation and public areas were of a high standard. It was never even a thought. Hotel is very nice, with very friendly staff.Large collection of pools, with seemingly inexhaustible supply of sun beds, never had a problem getting sun beds with shade etc. Lots of reviews moaning about toilets being few and far between. We are very sorry if you got another impression. We hope you allow us the chance to share a more positive experience with you soon. Yawn. Top room amenities include a minibar, air conditioning, and a walk-in shower. Hotel Riu Palace Santa Maria: Erwartungen wurden bertroffen - Auf Tripadvisor finden Sie 1'291 Bewertungen von Reisenden, 2'171 authentische Reisefotos und Top Angebote fr Hotel Riu Palace Santa Maria. Hotel Riu Palace Santa Maria: Volvemos seguro - 1.311 opiniones y 2.198 fotos de viajeros, y ofertas fantsticas para Hotel Riu Palace Santa Maria en Tripadvisor. Beer is good and so are gin and tonics and mojitos. Tripadvisor performs checks on reviews. Very nice, brand new hotel. Hotel Riu Palace Santa Maria, Santa Maria: 1.316 Bewertungen, 2.198 authentische Reisefotos und gnstige Angebote fr Hotel Riu Palace Santa Maria. Mainly.. hotel was ok. HOTEL RIU PALACE SANTA MARIA, SANTA MARA: 10 comentarios y 2.198 fotos de viajeros sobre el HOTEL RIU PALACE SANTA MARIA, clasificado en el puesto n3 de hoteles en SANTA MARA. Day and evening entertainment. Non of us were ill and we ate everything. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Review tags are currently only available for English language reviews. In terms of security it should be clear to everyone at least since the last worldwide pandemic, that every single guest should take care to protect themselves and others. Hotel Riu Palace Santa Maria, Santa Maria: 1'308 Bewertungen, 2'186 authentische Reisefotos und gnstige Angebote fr Hotel Riu Palace Santa Maria. Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. Tripadvisor performs checks on reviews. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. It does the job but dont expect anything special. Im sure I could have asked for an extra but it didnt bother me enough. Service is remarkable, best African expirience for me so far. Review collected in partnership with riu.com. There was lots of choices but not easy to find something plain. Great hotel , water park was ace for our 3 year old , little town Santa Maria had some nice little seafood restaurants , hotel staff couldnt do enough for us place was spotless and weather for the week ranged from 27 to 34 degrees, This is the version of our website addressed to speakers of English in the United States. Therefore, please rest assured that we take every complaint very seriously. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. The hotel staff literally couldnt do any more than what theyre doing. It was never even a thought. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 308 recensioner, 2 186 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. This is the version of our website addressed to speakers of English in Canada. Hotel Riu Palace Santa Maria, Santa Maria: 1.317 Bewertungen, 2.198 authentische Reisefotos und gnstige Angebote fr Hotel Riu Palace Santa Maria. The beach was perfect and quite clean, the only thing is that many tourist scammers run to you to give you their business cards on the beach and it is quite annoying. View Hotel 3,244 reviews 0.5 miles from Hotel Riu Palace Santa Maria Pool Beach Visit hotel website Breakfast included Hotel Dunas De Sal View Hotel 175 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free parking Pool Breakfast included Hilton Cabo Verde Sal Resort View Hotel 862 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free Wifi We very much appreciate you being our guest and it is nice to hear you enjoyed the hotels location and nice design and the beach area, however, we are truly concerned to read about your disappointing experience during the visit and we are very sorry we did not live up to the standards that you expected from us. The buffet was excellent, loads of choice, very clean, no flies at all. Voos Aluguis de temporada Restaurantes . Perhaps because there is one waitress maybe two that are taking care of big part of the restaurant while other 3 waitress are taking care of section of the restaurant that are not used by guest. There are more places to choose from in the, Frequently Asked Questions about Hotel Riu Palace Santa Maria. We are sorry to hear about the unfortunate accident you witnessed on the beach. There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde. Extremely disappointing visit and cannot recommend any aspect of this visit, The stay was wonderful after transferring from Riu Funana at our own cost. Day and evening entertainment. Best regards, Hotel Riu Palace Santa Mara Online Reputation Manager. The food is repetitive, this is normal with large all inclusive hotels, however there is something for everyone. If you are looking for an excellent Island tour, safe and for a price more than reasonable do not hesitate to ask for Helder on the beach or contact him directly via Facebook: Hlder Luis.You will not be disappointed. HOTEL RIU PALACE SANTA MARIA, SANTA MARA: Mir 1.308 opiniones y 2.186 fotos de viajeros sobre el HOTEL RIU PALACE SANTA MARIA, puntuado en el puesto n.3 de 28 hoteles en SANTA MARA. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. Now, we are pleased that our holiday was not changed as we have had an amazing time. You also can experience the island, whilst traveling to the harbour. Will defiantly be back soon Boa Vista booked for next year, Me and my partner stayed here for 10 nights and from the moment we arrived its been amazing! To do list At the same time, we can assure you that all our rooms are built considering the legal requirements regarding insulation and it is therefore very unpleasant for us to hear that you still perceived an increased noise. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Beware: all a la carte restaurants are closed due to COVID. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Room was very clean and new ones. Our team works hard to provide shows and activities that cater to all of our clients. All in all, I wouldnt say were REALLY happy with our choice of hotels and we would probably go there again but not with TUI. The results showed no food poisoning and we were sent to get hydration solution, probiotics and stomach cramps tablets. More. We arrived at the hotel late Monday afternoon, Tuesday and Wednesday relaxed by the pool but Wednesday night my husband started to be ill and Thursday morning I started to be ill. Got so bad we went to reception for help and was sent to the nurse at the hotel who sent us to the clinic by taxi. Our team checks each review posted on the site disputed by our community as not meeting our, Review collected in partnership with riu.com. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Over cooked! The minibar in the room was a brilliant. I will not book a holiday with tui again, they seem to have forgotten to look after their customers and their duty of care was non existent. And the staff, everyone of them, are so nice, polite, serviceminded and friendly. The pools are clean and heated. Our holidays were perfect and we are now just thinking about coming back to this paradise and will book the same hotel without any hesitations! Review tags are currently only available for English language reviews. Fortunately, you used our medical service, which was able to help you and that you then received care and medicine at the clinic. Now, we are pleased that our holiday was not changed as we have had an amazing time. We where travelling as a family group, Well what can I say about this hotel.Absolute amazing!! Respectfully, Hotel Riu Palace Santa Maria Online Reputation Manager, Hotels near Atlantic Star Nautical Center, Hotels near (SID) Amilcar Cabral Intl Airport. Read Reviews of Hotel Riu Palace Santa Maria. Note: there will be nothing but water in your room, no, Brilliant hotel; somethings closed due to covid, I think that they should still offer drinks optic and mini bar as this could be left outside room, but still brilliant hotel, nice staff will be returning end of year hope that we can have drinks optic and mini bar then, Very nice Hotel and brand new, but not a Palace standard, New Hotel, very big with 3level blocks. Waves was so huge, No Kindze can go to the ocean, its to dengerous. It was 17% rooms in used. The hotel is lovely, plenty of pools to choose from. The app is new so has a way to go but it did the job. It is great to read your lovely comments regarding the attentive service you received from our staff, and we are glad you enjoyed our SwimUp rooms. We had a great holiday at this hotel . We lament that we could not meet your taste with our gastronomic offer. Her er afslappende vrelser med minibar og aircondition, og du kan holde dig forbundet i lbet af dit ophold, fordi Hotel Riu Palace Baja California tilbyder gsterne gratis wi-fi. No butter Staff lethargic and rude. I was put on a drip for over an hour. They beat her legs. We never found that to be the case at all. Beware: all a la carte restaurants are closed due to COVID. It is always disappointing for us if one of our guests leaves with less than first rate experience. Vluchten Restaurants Dingen om te doen . I understand TUI is your parent company and I shall not be using them again as their service was totally opposite to that of RIU. Perfect stay, beautiful setting on vast sandy beach, friendly service, We spent an inforgettable and relaxing 1 week holiday in this all inclusive 5 star hotel which is of amazing quality in what concerns the food, the rooms, the pools,the environnment and staff and the vast sandy beach. Tripadvisor performs checks on reviews. We will share your message appropriately with our management team, and it is our hope to welcome you in the future under better circumstances in order to give you the fully convincing experience you deserve. The meals were very good, especially the speciality restaurants, the main buffet restaurants choice was plentiful however the only thing that let them down was that the food was often barely warm. Do go to the white party and neon party, the entertainment team work so hard pulling all this together and it really is a fun evening.Overall we have loved our stay here, and we certainly have not been disappointed. Claim your listing for free to respond to reviews, update your profile and much more. Book Hotel Riu Palace Santa Maria, Santa Maria on Tripadvisor: See 1,316 traveller reviews, 2,198 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. This was our first Riu experience and will be our last. Lock in the lowest price from these sites. We are also saddened to read you were not satisfied with the entertainment program. So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. Japanese, food was great but let down by it being slightly cold. Pool-like everywhere. Hotel Riu Palace Santa Maria, Santa Maria: Se 1.316 anmeldelser fra rejsende, 2.198 billeder og gode tilbud vedr. Your comments will be shared in order to ensure your experience is not repeated in the future and we do hope you will give us the opportunity to welcome you back in the future. We look forward to hosting you again very soon to match, or better, exceed your expectations in the style that distinguishes us at RIU. Hotel Riu Palace Santa Maria, Santa Maria: See 1,316 traveller reviews, 2,198 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. What food & drink options are available at Hotel Riu Palace Santa Maria? Prices are the average nightly price provided by our partners and may not include all taxes and fees. So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. I would definitely go back. Our 19th stay with Riu on Cabo Verde, Once in Boavista and 18 in Sal, we are so satisfied and we will for sure come back as soon as possible. We were a bit sceptical as some reviews had mentioned food poisoning and upset stomachs but we read that the hotel had taken it seriously and sorted it- sadly not! Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. Many travellers enjoy visiting Paroquia de Nossa Senhora das Dores (1.3 miles) and Nazarene Church (1.4 miles). There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. more. Note: there will be nothing but water in your room, no, Brilliant hotel; somethings closed due to covid, I think that they should still offer drinks optic and mini bar as this could be left outside room, but still brilliant hotel, nice staff will be returning end of year hope that we can have drinks optic and mini bar then, Very nice Hotel and brand new, but not a Palace standard, New Hotel, very big with 3level blocks. Have a great day, Hotel Riu Palace Santa Maria Online Reputation Manager, Visited this hotel April 25 - May 2 during the pandemic with my husband and a single friend staing in a separate room. Representative and not of Tripadvisor LLC tilbud vedr existent- shame as the evenings could be great if there was with. Nossa Senhora das Dores ( 1.3 miles ) and Nazarene Church ( 1.4 miles ) and Nazarene Church 1.4! To hear about the unfortunate accident you witnessed on the site disputed by partners. 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